Refund policy

Refund & Returns Policy

Consumable products

Brēzee products are consumable food-and-beverage items. For health and safety reasons, we cannot accept returns or offer refunds on products once they have been opened or consumed.

Damaged or defective orders

Your satisfaction matters. If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at info@brezeesoda.com with your order number and photos of the issue. We'll make it right with a free replacement or a refund.

Unopened products

If you'd like to return an unopened, unused 12-pack, contact us within 14 days of delivery. The customer is responsible for return shipping unless the item was damaged or sent in error.

Order cancellations

Orders can be canceled for a full refund if they have not yet shipped. Once an order has shipped, the Shipping/Damaged terms above apply.

How refunds are issued

Approved refunds are issued to your original payment method. Please allow 5–10 business days for the refund to appear after it's processed.

Questions

Email info@brezeesoda.com.